Patch | Open iT

Version 6.0.0.0

Full summary

Summary

Improve the way NULL chars in data files are handled.

Platform

Windows

Category

bugfix

Requires

Server Required Patch/es

Supersedes

1130

Superseded by

Affects

Client: System Analyzer

Last Updated

July 13, 2012

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Description

OpeniT will specify "--picky" option when starting SummaSummarum.exe.
If this option is specified, SummaSummarum will rename *.data to *.error for files that have NULL
chars.
This will prevent them from being sent to the server for processing thereby preventing data
corruption.

Supersedes Patch Description

Expand all

Patch 1130 — AppUsage can not get CATIA Application name

When CATIA or any application is executed from a Network share like \\server\share\folder\app.exe,
AppUsage and Recorder.exe are unable to recognize the Application details which are being read from
the version information embedded in the exe. There were two problems:

1. An error in the parsing code which failed to parse the file paths with the above mentioned
format. This has been fixed.

2. Permission issues. Since AppUsage runs under LOCALSYSTEM account, it is unable to access the
version information by opening the file. This is because when a user connects to a network share,
only applications that run under that user's session will be able to access the network share.
Since this is the way Windows works and is caused by the security constraints imposed by the
Operating system, the correct way to workaround this, is to run OpeniT Client under an user account,
that has the required permissions to access the network share from which the application is being
executed. This user account should also have administrative and debug privileges as AppUsage needs
this to function properly.
Another alternative is to install the application locally on the hosts.

Installation

Unpack the zip file anywhere on the machine to patch. Run install.exe to start installation. Once the patch has been installed, you may delete the unpacked directory. Changes have been made to try other methods(including forcible termination) to terminate of OpeniT processes that did not respond to the quit signal, so as to allow the patch to be installed. NOTE: The patch must be installed by a user with administrator rights. To prevent installation problems, it is recommended that other users are logged off and only administrator user is logged on, when installing this patch.

Corresponding Unix Patches

No corresponding Patches available.