Patch 1138 has not been released yet

Summary for Patch 1138 (Cancelled)

Version 6.0.0.0

Full summary
Summary Ensured NUL characters are not present in Appusage data
Platform Windows
Category bugfix
Requires
Server Required Patch/es
Supersedes 1130
Superseded by
Affects Client: System Analyzer
Last Updated February 24, 2011

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Download_red Patch1138.zip

Description

In a certain scenario, the NUL characters were present in Appusage data.

This is fixed now, by removing those characters while processing the data in Appusage.
Additionally Summasummarum will also check and strip NUL characters while summarizing.

Supersedes Patch Description

Expand all

Patch 1130 — AppUsage can not get CATIA Application name
When CATIA or any application is executed from a Network share like \\server\share\folder\app.exe,
AppUsage and Recorder.exe are unable to recognize the Application details which are being read from
the version information embedded in the exe. There were two problems:

1. An error in the parsing code which failed to parse the file paths with the above mentioned
format. This has been fixed.

2. Permission issues. Since AppUsage runs under LOCALSYSTEM account, it is unable to access the
version information by opening the file. This is because when a user connects to a network share,
only applications that run under that user's session will be able to access the network share.
Since this is the way Windows works and is caused by the security constraints imposed by the
Operating system, the correct way to workaround this, is to run OpeniT Client under an user account,
that has the required permissions to access the network share from which the application is being
executed. This user account should also have administrative and debug privileges as AppUsage needs
this to function properly.
Another alternative is to install the application locally on the hosts.

Installation

Unpack the zip file anywhere on the machine to patch.
Run install.exe to start installation.
Once the patch has been installed, you may delete the unpacked directory.

NOTE: The patch must be installed by a user with administrator rights. 

Corresponding Unix Patches

No corresponding Patches available.



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